IT for blood & plasma donation
IT solutions for blood and plasma donation all from one source.
We develop and operate tailored software, hardware and IT infrastructure for donation centres across Europe – industry-specific, compliant, from a single partner.
- 20+
- Years of industry focus
- 4
- Countries in Europe
- 100 %
- Focus on blood & plasma
Who we are
Your specialised IT partner for blood and plasma donation
ebps – european blood and plasma service – is your specialised partner for the IT of blood and plasma donation centres. From donor and donation management to matching hardware and ongoing IT operations: everything from one source – and a partner who knows your industry’s regulatory requirements inside out.
- Donor & donation management
- Matching hardware
- Ongoing IT operations
Services
Everything your centre needs – from one partner
Software, hardware and operations work together seamlessly, because they come from one source.
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Industry software
BPMS for donor and donation management – across the entire donation process.
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Hardware & IT infrastructure
Servers, network and mobile capture devices – matched to the software.
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IT administration
We run your entire IT environment – reliably and securely.
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Helpdesk & support
Real people, not AI agents or AI phone bots – personally and quickly reachable.
Why ebps
Industry knowledge you cannot buy off the shelf
In a strictly regulated environment, what counts is a partner who truly understands the requirements.
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Specialisation
Exclusively on the blood and plasma sector – not a sideline, but our core business.
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Proven in the field
Renowned customers in several countries rely on our solutions.
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Regulatory excellence
QM, GMP/GxP-compliant CSV, clean documentation and rigorous data protection.
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All from one source
Software, hardware, IT operations and support – international and multilingual.
Products
Software that carries the entire donation process
Validated, GMP-compliant and proven in operation.
- BPMS
Blood and Plasma Management System
Core software for the entire donation process – from waiting area and donor call-up through medical clearance to collection and documentation.
- Waiting area & donor call-up
- Medical clearance
- Collection & documentation
- GMP-compliant & validated
- Donor App
Donor app for smartphones
Appointment booking for first-time and regular donors with BPMS integration, donation statistics, a digital donor card, achievements and a CMS for push, SMS and email.
- Appointment booking with BPMS integration
- Statistics & digital donor card
- CMS for push, SMS & email
- Software
- Hardware
- IT operations
- Support
About us
Deep industry knowledge, technical excellence, true end-to-end service
Since 2002 we have equipped blood and plasma donation centres in Austria, Germany, the Czech Republic and Hungary with the right hardware and software – combining deep industry knowledge, technical excellence and a true end-to-end service mindset.
- Austria
- Czech Republic
- Germany
- Hungary
Trust
We serve renowned blood and plasma donation centres in four countries.
Across all customers · As of 2025
- 2.6M
- Registered donors
- 315K
- Active donors
- 3.8M
- Donations per year
Quality & Compliance
In the plasma environment, every requirement counts
Our quality management system is certified to ISO 9001. Our solutions are developed to GMP/GxP standards and undergo documented computer system validation (CSV). Data protection and clear policies – including responsible use of AI – are a matter of course for us.
More on quality & complianceContact
Ready for a secure, specialised IT foundation?
Talk to us about your requirements – we’ll show you how BPMS and our end-to-end service work in your centre.