Solutions
Everything for your centre’s IT
From industry-specific software and matching hardware to ongoing IT operations – modular and from a single partner.
BPMS
BPMS – Blood and Plasma Management System
BPMS runs the complete course of a donation – from the donor’s arrival to the documented collection. Waiting area, donor call-up, medical clearance, collection and documentation work together seamlessly in one system.
Developed to GMP/GxP standards and with documented computer system validation (CSV) – for compliant, traceable processes.
What BPMS delivers
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Donor management
Master data, history and eligibility, centrally and audit-proof.
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Process control
The entire donation process in one continuous workflow.
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Medical clearance
Structured eligibility checks and release per requirements.
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Documentation
Complete, traceable recording of every step.
Film
The paperless donation process
Donor App
Donor app & appointments
The donor app accompanies first-time and regular donors on their smartphone: appointments can be booked right in the app – available slots come from BPMS and the booking flows straight back, with no media break.
On top of that, donors see their donation statistics, carry their digital donor card at all times and unlock achievements. An integrated CMS lets you reach your donors precisely – via push message, SMS or email.
Features
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Appointment booking
First-time and regular donors book appointments themselves – availability and booking sync directly with BPMS.
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Donation statistics
Donors see their donation history and personal figures at a glance.
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Digital donor card
The donor card always on hand – digitally on the smartphone.
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CMS for messages
Send push notifications, SMS and emails to your donors in a targeted way.
Hardware
Hardware & IT infrastructure
We provide the right hardware to match the software: from mobile capture devices and servers to network infrastructure – planned, procured and, on request, operated.
Because hardware and software come from one partner, everything fits together – without interface friction.
Services
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Mobile devices
Rugged handhelds for capture right at the process.
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Servers & network
Sized and secured for continuous operation.
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Software alignment
Components matched precisely to BPMS.
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Procurement & lifecycle
From selection to replacement – from one source.
IT operations
IT administration & helpdesk
On request, we take over the entire IT administration: operations, maintenance, updates, security and monitoring – so you can focus on your core business.
Plus a helpdesk that knows the specifics of your centre and helps quickly during daily operations.
Services
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Operations & monitoring
Stable operation, proactively monitored.
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Security & backups
Updates, hardening and secured data.
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Helpdesk & support
Personally reachable – real people, not AI bots or AI telephony, with industry knowledge.
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Reliability
Clear response times and dependable processes.
Interfaces
Interfaces & integration
BPMS is not a data silo: numerous interfaces connect the devices, labs and systems you already use.
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Lab devices & analytics
Haematology analysers, scales, blood-mixing and irradiation devices connected directly.
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Apheresis machines
Transfer of donor information and receipt of donation data.
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Lab data exchange
Export of lab orders and import of results from external laboratories.
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Labels, cards & RFID
Barcode and card printers plus RFID tagging of donations and delivery boxes.
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Electronic signature
Signature pads for legally sound, paperless consent.
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Donor app & appointments
Appointments, availability and donor communication in sync with the donor app.
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Data exports & ERP
Structured data exports to ERP and accounting systems such as SAP.
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Notifications & call-up systems
Email notifications and integration with call-up and display systems in the waiting area.
Onboarding & operations
Onboarding, operations & data hosting
From migration and day-to-day operation to where your data lives – clearly arranged.
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Onboarding & migration
Structured onboarding incl. data migration from legacy systems, validated go-live during ongoing GMP operation and training of your team.
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Operations & SLA
On request we run your entire IT with monitoring and helpdesk. Response times and availability are agreed bindingly in the service contract.
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Data hosting & security
BPMS on Microsoft SQL Server, operated centrally. Hosting can take place in the customer’s data centre, be handled by us or run in the cloud. Audit-proof archiving; no external access to BPMS.
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Licence & operating model
Modular – as a licence or with end-to-end management by us, with an individual quote per site size.
Contact
Ready for a secure, specialised IT foundation?
Talk to us about your requirements – we’ll show you how BPMS and our end-to-end service work in your centre.